BrassPlaquesAustralia respects your privacy. This policy explains what personal data we collect, why we collect it, and how you can exercise your rights. It applies to all visitors and users of our website.

1. Data We Collect

• Contact form data: name, email address, phone number, and any message you submit.
• Technical data: IP address, browser type, device information, and pages visited (via analytics).
• Cookies and tracking: We use essential cookies for site functionality and optional analytics cookies to understand usage patterns.

2. How We Use Your Data

• To respond to your enquiries and provide our commemorative design and consultancy services.
• To improve our website and services through aggregated analytics.
• To comply with legal obligations and protect our rights.

3. Data Sharing and Third Parties

We do not sell your personal data. We may share it with trusted third-party service providers who help us operate our website and business, such as hosting providers, analytics platforms, and email services. These processors are contractually bound to protect your data.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are kept for up to 24 months after the last correspondence.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also withdraw consent or object to processing. To exercise these rights, contact us using the details below.

6. Cookies

Our website uses cookies. Essential cookies are necessary for the site to function. Analytics cookies help us understand how visitors interact with the site. You can manage cookie preferences through your browser settings.

7. No Misrepresentation

We do not make misleading claims, create false urgency, or use fake endorsements. All testimonials and project descriptions on this site are genuine and based on real work. We are not affiliated with any government body or official institution unless explicitly stated.

8. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact us:

BrassPlaquesAustralia
51858 Darren Hills
Phone: +27(58)0432980
Email: info@brassplaquesaustralia.com